OUR SERVICES
What is Manage Service Provider
A managed service provider (MSP) defines as when a third party company manages the client’s end-user system and their information technology (IT). Widely used by clients from different industries, businesses and even from non-profit and government agencies to perform a defined set of day to day management which includes services such as network and infrastructure management, monitoring and also security. With the help of a MSP, the client can focus on improving their services without need to fret or worry about any issues such as sudden service interruptions and extended downtime which will disrupt their daily operations.
What are MSP used for?
IT expertise need times to be develop, required the equate equipments and resources to achieve full capability. Many smaller company such as small and medium enterprise have limited in house capabilities, therefore most of the time they will hire a MSP to manage their systems due to a view of MSP is a way to obtain IT expertise. MSP may be contracted by large enterprise or government agencies due to shorthanded in their IT department or facing a budget restrain.
Handle the management of IT infrastructure
Offer technical support to staff
Add cyber security software to IT
Key Benefit MSP Bring Into SME
Monitoring
Real time monitoring software for different applications, network devices, servers and websites.
Proactive support
Performing preventive maintenance to stay ahead of any device or any issue regarding networks that may arise in the future.
Scheduled maintenance
Performing regular scheduled network maintenance regularly to avoid downtimes or service interruptions.
Remote support
A cloud based software, support remote devices and remotely troubleshoot technical issues.
Centralized management
Providing management console for complex networks, remote monitoring, patch management and software security.
Simplified billing
A billing management system that handles your invoicing, payments and budgeting.